The Sourced House LTD


Last updated: 01.01.2026

The Sourced House LTD (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information with care, discretion, and transparency.

We are committed to handling personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, use our website, submit a sourcing request, or make a purchase.

Our Commitment to Privacy

Your privacy is extremely important to us. We collect only the personal information necessary to provide our services and take reasonable steps to ensure that your data is handled securely, confidentially, and appropriately at all times.

1. Who We Are

This website and our services are operated by The Sourced House LTD, a company registered in England and Wales. We act as the data controller for the personal information collected through our business.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at [email protected]

2. Information We Collect

The type of personal information we collect depends on the services you engage with us for. This may include:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Details relating to sourcing requests or purchases
  • Payment-related information (processed securely via third-party providers)
  • Communications with us via email, website forms, or social platforms
  • Identification documents, where required for payment verification

You may choose not to provide certain information; however, this may limit our ability to provide services.

3. How We Collect Information

We collect personal information only when you voluntarily provide it to us, including when you:

  • Submit a sourcing request
  • Make a purchase
  • Contact us via email or social platforms
  • Subscribe to updates

We do not monitor or track your activity beyond what is necessary to operate our website and provide our services.

4. How We Use Your Information

We use personal information to:

  • Process sourcing requests and purchases
  • Communicate regarding availability, pricing, and delivery
  • Issue invoices and process payments
  • Arrange shipping and delivery
  • Comply with legal and regulatory obligations
  • Improve our services and client experience

5. Legal Basis for Processing

Under the UK GDPR, we process personal information on the following lawful bases:

  • Consent – where you have opted in to receive communications
  • Legitimate interests – to respond to enquiries and provide our services
  • Legal obligation – where we are required to retain records or comply with applicable laws

6. Payments & Security

Payment details are processed securely by third-party payment providers. We do not store full card or bank details on our servers.

Where identification is requested for payment verification purposes, it is handled securely and retained only for as long as necessary.

7. Sharing Your Information

We may share personal information with trusted third parties only where necessary to fulfil our services, including:

  • Brands, retailers, and suppliers
  • Payment processors and financial institutions
  • Shipping and courier providers
  • Professional advisors where legally required

We do not sell, rent, or trade personal data to third parties.

8. International Data Transfers

As we operate globally, personal information may be transferred and processed outside the UK where required to fulfil a request (for example, with international suppliers or couriers). Appropriate safeguards are applied in accordance with applicable data protection laws.

9. Third-Party Websites

Our website and social platforms may contain links to third-party websites (such as Instagram). This Privacy Policy applies only to The Sourced House LTD. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

10. Children

We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you must not submit personal information without the consent and supervision of a parent or legal guardian.

11. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business and financial records, and comply with legal obligations. When information is no longer required, it is securely deleted or anonymised.

12. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled improperly.

To exercise any of these rights, please contact us using the details below.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect once posted on our website. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Sourced House LTD
info@thesourcedhouse.com